Get in Touch

Contacting the CBT Professionals team

With more than 20 years of experience, CBT Professionals is perfectly equipped to help.

CBT Professionals' team of expert psychologists is always here for you, whatever you need. Please feel free to reach out to us using the email address or phone number below, or by filling out the form on this page.

Please note that we ask all our patients, both new and current, to contact the clinic directly in order to book appointments or assessments. We do not offer walk-in appointments.

Confidentiality Notice

CBT Professionals uses a secure software for booking and payment processing, called Jane. When booking your first appointment you will receive an e-mail confirmation and welcome e-mail from Jane. You will also receive a prompt to fill out the confidentiality and private practice forms that must be completed before your first appointment. All forms will be kept confidential and sent directly to Dr. Velyvis.

Call Us

(647) 632-3945

Email Us

[email protected]

Fill out our secure contact form

Scheduling your first appointment with CBT Professionals is easy. Just fill out the secure and confidential form below to receive a discreet call-back from our team.

Please note: If you don't see a confirmation email in your inbox after 5 minutes, please check your junk folder as some email providers can be overzealous with what they treat as junk!

Frequently asked questions

Prepare for your first visit by familiarizing yourself with the answers to some common questions.

Do I need a referral from my family physician to make an appointment?

No referral necessary.

What Can I Expect When I Call?

When calling CBT Professionals, you will speak with Dr. Velyvis or a member of the intake team who will be ready to answer any questions you may have. This person will conduct a brief intake session with you to determine the best person to provide services.

What Can I Expect from my First Appointment?

Your first appointment will be an introduction to your clinician and will include a comprehensive assessment/ diagnostic tool in the form of an interview. You are your clinician will discuss what you would like to focus on, and your ongoing treatment plan. The life history questionnaire will be given to you before your first visit and be incorporated into your diagnostic assessment and treatment plan.

Neither of Your Locations are Convenient for Me, Is There an Alternative?

In special cases your clinician may consider video sessions using a program called Vsee, which is similar to Skype, only more secure. We do emphasize that the preferred meeting format is face-to-face, in person as there are many treatment benefits to sharing physical space.

My Job Means Weekday Appointments May Not Work - Do You Offer Out of Hours, or Weekend Appointments?

Evening and weekend appointments are offered on specific dates, at specific locations. Please discuss this with your treatment provider when scheduling your first meeting.

Does OHIP or my Private Insurance Cover My Appointments with CBT Professionals?

Unfortunately, OHIP does not cover private practices at this time. Most insurance companies will cover a certain percentage of treatment costs for a clinical psychologist or a psychotherapist under supervision of a clinical psychologist.

Please check with your insurance provider before booking your first appointment. We do not offer direct billing at this time.

Accessibility Information

Accessible to everyone

Our Downtown Toronto Office is fully wheelchair accessible, and we are happy to offer our services to patients across Ontario through our secure online video or telephone therapy solutions.